At PRINT HUB we take pride in creating customized and made-to-order items specifically for each customer. Due to the personalized nature of our products, we are unable to accept returns or offer refunds unless the item arrives damaged or there is an error on our part.

Damaged or Incorrect Items:
If you receive a damaged item or there is an error with your order, please contact our customer support team within 24 hours of receiving your package. We may request photographic evidence of the damage or error to assist with the resolution process. Once verified, we will gladly replace the item or provide a refund.

Order Cancellation or Modifications:
As our products are made-to-order, we begin production shortly after an order is placed. Therefore, order cancellations or modifications can only be accommodated within 12 hours of placing the order. Please contact our customer support team as soon as possible if you need to cancel or modify your order.

Quality Assurance:
We strive to ensure the highest quality standards in our products. However, please note that there may be slight variations in color, placement, or design due to the customization process. Such variations should be expected and do not qualify as defects or grounds for returns.

We encourage you to carefully review your order details, including size, color, and design, before placing your order to ensure accuracy. If you have any questions or concerns about our products or policies, please don’t hesitate to contact our customer support team for assistance.

By placing an order with PRINT HUB, you acknowledge and agree to our return policy as stated above.”